P
Patrick Terry Review of Hilton London Metropole
What a disappointment. This property does brand da...
What a disappointment. This property does brand damage for the Hilton name. Good thing Make It Right is the moto for this hotel. Because it is actually such a chaotic mess it is a certainty they will be trying to fix what has gone wrong. The facility has problems, the staffing is nightmarishly bad, and the service delivery is awful. If I wasn t trapped here due to a business meeting I would of left after day 1. If you have a choice, then please stay elsewhere in any other alternative.
I seldom take the time for reviews, but this has been exceptionally bad experience.
Comments: