This is the worst company I have ever used. I expe...

This is the worst company I have ever used. I experienced a long list of problems, from orders taking months to arrive, incorrect embroidery and wrong products being sent. When I raised these issues with the company I was told different products had been sent to me as they were out of stock of what I ordered. This was not discussed with me prior and meant I had staff wearing 3 different styles of shirts. I was then promised a 25% discount and free embroidery in exchange for not returning the order. This credit was never applied and as result I am receiving letters from a debt collection agency. I have emailed and left messages with Simon Jersey numerous times but had no response. When I finally managed to speak with someone in credit control he was rude and was unwilling to even discuss the matter and told me I had to speak with the debt collection agency. I rang them and the service I experienced was far superior to Simon Jersey, they are looking into the case and are going to approach Simon Jersey on my behalf and present them with the email from them confirming the credit that had been promised. This all could of been avoided if Simon Jersey had a better attitude towards there customers.