William

Review of Fastweb

I closed the telephone service with Fastweb last A...

I closed the telephone service with Fastweb last April by switching to another operator. Nonetheless, Fasweb continued to charge the telephone service costs for another three months. In April I opened a complaint asking to be reimbursed ... today, October 9th 2018, after numerous phone calls to the customer service and numerous e-mails sent to Fastweb's PEC address, I am still awaiting a reply and I constantly hear that nobody can take up the matter and have to send further complaint mail. INDIGNMENT AND SHAME.