a

aminah hamson

3 years ago

Worst experience. Booked a night stay at their res...

Worst experience. Booked a night stay at their residences. Came at 5 for check in, till 12am the room wasnt ready yet. Staff claim that housekeeping wouldnt release the room. No solution given except for moving us to a cheaper room in their hotel. Without refunding the difference. They were overbooked but still left agoda as available. Might be their way of earning more money. Definitely TO AVOID during holidays.

Comments:

No comments