Dennis Veal

Review of United Heating and Cooling

After 21 years of service, our heat pump/ac unit f...

After 21 years of service, our heat pump/ac unit finally bit the dust during a very hot & humid period. We waited through several days in order to have reps from several major contractors provide us with new system proposals and costs. Tempting to jump on the first one and just get the darn AC back on, but we're glad we waited.

Only Jeff Davis with United discussed our needs and wants and provided us with FOUR separate options, with a wide range of SEER ratings, brands and costs. And he took a lot of time to explain the differences. He never pushed a system that would have most benefitted United's revenue, rather he helped us decide which ones best met OUR needs, based out lifestyle and expected number of years we will live in our home. Thank you United, for having a great rep like Jeff!

And thank you for sending Joe & Hunter to do the installation-great guys! We could not have been happier with anyone else you would have sent. From the moment they arrived, they were super friendly, courteous and professional! They worked their tails off in miserably hot & humid conditions (both indoors & out!) and stuck with it all day until they were sure everything operated correctly. Then they stayed around even longer to explain the system/thermostat operation, how warranty paper work would be submitted by United and made sure that we were satisfied with their work. They left our site cleaner and neater than they found it-every bit of old components, packaging, trash, etc was removed. We are COMPLETELY satisfied!