Josh Ellis

Review of Ted Russell Ford Kingston Pike...

I brought my 2018 F150 in as the sunroof was stuck...

I brought my 2018 F150 in as the sunroof was stuck in the vented position. Be careful signing anything when checking it in as I should have read the fine print. Dakota was very professional and kind but they told me it was going to be $4800 to repair the sunroof, on a truck with less than 60,000 miles! I called and found another Ford dealership who would do the same repair for half the cost. While it is still absurd to spend $2500 on a poorly designed sunroof on a 3 year old truck, it s better than twice that price at this dealership! To top it off the fine print I signed was me agreeing to pay $158 to tell me my sunroof was broken...fantastic.

Check around for any repairs or service!