Bill Beck

Review of Wilkes-Barre/Scranton Penguins

Had VIP tickets, showed up and I couldn't get in b...

Had VIP tickets, showed up and I couldn't get in because I have a chain on my wallet. Have been there before and they never had any issue with it. They didn't offer to store it in their safe until after the event. I have been in contact with management and they agreed that this new rule should have been on the tickets and that security should have offered to accommodate the safe keeping. Time will tell if they will attempt to make up for making me stand at the curb waiting for a cab on one of the coldest nights of the year.