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Prestige Imports is absolutely ICREDIBLE! I'm not ...

Prestige Imports is absolutely ICREDIBLE! I'm not one to write reviews, however I do read them and make my decisions largely based off them. This entire team was so awesome to deal with that I decided to write one this time. My wife and I recently purchased a pre-owned Mercedes-Benz from Prestige and we were treated top notch throughout the entire process. Amelia (sales) had the vehicle warmed up and ready for us to see the minute we arrived. She was fantastic to interact with throughout the negotiation process and even took it upon herself to learn details about a vehicle they don't normally sell so she could be prepared if we had any questions. Salem (floor manager) was responsive to our concerns, understanding of our situation, and worked to get us the best deal possible, which he certainly did. Ryan (finance) made the painful process of signing documents and committing to monthly payments as pleasant as possible, and he even did so with our 5 year old running around and our 7 month old trying to eat the papers we were signing, most importantly he did this all with a smile on his face. A few weeks after purchasing I noticed our tensioner belt was shredding and needed to be replaced. I contacted Salem who put me in touch with service manager Lenny. They got the Mercedes in to the shop the very next day, got it fixed within a few hours, and Lenny even delivered the vehicle to our house so my wife wouldn't have to leave with our 7 month old in the snow and ice. I can't say it any other way than absolutely top-notch! If the Prestige Import management team reads these, I want you to know that you have an absolutely outstanding operation here and my wife and I couldn't be more impressed. I can't thank you enough for all you guys did for us. Thank you Thank you!!! We will definitely have Prestige as a first choice when we get our next vehicle!

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