Peter Corcoran

Review of Solage Calistoga

Stayed at premium rates over the Labor Day weekend...

Stayed at premium rates over the Labor Day weekend: what I got was a $500 per night experience (when I paid twice that).

The good: very helpful staff during a medical emergency (thank you!), great facilities, pleasant studio room.

The bad: took house keeping 5 hrs to get something to my room; room service brought extra items that were not requested (but billed for); the concierge directed me to a winery that actually wasn't open that wasted our opportunity to go tasting on Sunday afternoon; a wedding on the Sunday affected the experience for the hotel guests as we were unable to to get to our studio (aka bedroom) as the access road was shut to protect the wedding experience and only late dinner reservations were available to us.

In short, the staff, though pleasant, are not accurate in their service; the management should have made us aware of the wedding at the time of booking (which was late) and also how it would materially affect us during our stay.