Thrift with Tyler

Review of Samson Tours, Inc.

I worked with Samson Trailways recently when plann...

I worked with Samson Trailways recently when planning a fundraising trip. The company has excellent communications when securing your deposit & booking a chartered bus for you. Our bus driver was on time & very easy to work with. My only concern is the lack of attention to detail this company has. I was assured multiple times there would be an auxiliary port on the bus for an iPod. After calling to confirm a few weeks before the trip, I called 48 hours before the trip to reconfirm. I was explained by Tara these notes were in my file & maintenance would ensure my expectations were met. When the bus arrived, there was not an auxiliary port & I was unable to play the music I had downloaded onto a device for the day. This song list not only takes hours to create, I paid for the songs. My day long trip is a fundraiser where participants are having fun on the bus. Music is very important element I explained this from the very beginning. This experience was very discouraging as I had asked three times regarding the equipment on the bus & this expectation was not met. Also, the clock on the bus was not working. While it sounds small, this oversized clock would have been a useful tool. ATTENTION TO DETAIL. When you spend $1400 for a luxury chartered coach you expect the best when paying over $200 an hour. The following day I emailed Samson. They were apologetic & offered a mere 5% discount ON FUTURE TRAVEL~ $70. What a riot! A tip for the driver is almost double that. Seventy. Dollars. I'm done. I can't. I would avoid Samson Trailways in the future or use a last ditch resort.