J Pierce

Review of Xero Shoes / Feel the World

Exchange/Return process is painful. They have a 10...

Exchange/Return process is painful. They have a 10 day delay in processing after receiving the returned product. This would be less irritating if there sizing was not inconsistent with other shoes manufacturers. This is my third purchase from xero shoes. The Z-Trek sandals are okay, the stitching on the Piro s failed after minimal use. I am currently attempting to buy the Hana shoes and unfortunately failing miserably. This will be my last purchase from xero. I recommend shopping elsewhere if you expect timely processing and customer service.