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Review of ICC Property Management Ltd.

Ms. Melissa Bruno has truly become a guardian ange...

Ms. Melissa Bruno has truly become a guardian angel of our condo and its residents, including myself. If I had to choose anyone for the best property manager award, it would certainly be Ms. Bruno, hands down. During my 10 year tenure in this building, I have seen more than a few property managers, so I can certainly tell a diamond when I see one. Ms. Bruno goes above and beyond her duties to make sure that all my needs as a resident are 110% met. Whether it is making time-sensitive arrangements to get a leaking pipe fixed or helping me print a few documents, Ms. Bruno is there to help. Whatever the request/issue is, big or small, Ms. Bruno treats it with the same great respect, high professionalism and always finds an efficient way to take care of it immediately. And this is one more reason to appreciate Ms. Bruno for what she brings to the table as a property manager. She is an absolute boss with dealing whatever comes her way fast. Whenever Ms. Bruno is assisting me with anything, I am confident that it will get done asap in the best possible way. Every conversation with Ms. Bruno ends in her saying let me know if I can help in any way or whatever it is I am here for you . I am very glad that we, the owners, have such an amazing property manager as Melissa Bruno and am looking forward to many more years of her being with us.