Annabel Tello

Review of Tony Romas

My family and I decided to come on New Years, I un...

My family and I decided to come on New Years, I understand it s a holiday but they were open so why not. I made a reservation two weeks prior (since it was 13 of us) but when I called the of the reservation to confirm it, they couldn t find it. They said it was okay and I can still make another one for 9:30pm. We showed up at 9:12pm and they didn t have a table available for us. We waited about half and hour and they put some tables together in the middle of way of the servers coming out of the kitchen. It was confusing because our server said it was okay but they rest kept approaching and saying we couldn t be there and that it was a problem. We asked the manager if we could get a table at this reserved and empty room (probably for events idk) and we took us there. We were feeling better and Lisa was awesome! We ordered our drinks, appetizers and dinner. The cocktails were very week and bland (we order different ones so it was not only me) after that the appetizers came in. They were the only good thing they served us. The food started to arrive and we had more problems. This is supposed to be a place we re steaks are their specialty but clearly they wanted us out there quickly. Most of us ordered medium rare but the steak was COMPLETELY raw inside but slightly cooked on the outside. Even the well done steak was red inside, plus the croutons were stale (they said it was because they were closing soon which doesn t explain why they were stale) I didn t eat any that was in my steak salad, the pieces were raw inside and were cold (clearly old).Two people order a chicken sandwich but had to take back to the kitchen because the sauce had way to much cumin. I tried it too. They order a burger but once again it was raw inside, there was literally blood coming out of the patty. I understand it s New Year s Eve but that why I made a reservation 3 hours before they closed but they weren t prepared to reservations are pointless. Why accept people there if you re gonna serve them raw and old food. We were disappointed and we re never coming to this place ever again (gave us a horrible impression of tony Roma s) we would rather go to Steak n Shake! At least they cook their burgers. I would give it zero stars if it wasn t for Lisa, she was nice even though she was working on New Years. I try to give places an opportunity and this my first one star review but this was just horrible. Can t believe we paid $300 for old and uncooked food.