Jas W

Review of Gables Mill

Office staff was mostly unaccommodating, rude, uno...

Office staff was mostly unaccommodating, rude, unorganized. They didn't communicate well when they shut off the water to building and this happens often. When packages were delivered to the office it was a craps shot if you get yours on time or at all. Less than gracious to residents. I felt like they must have paid me to occupy by the attitudes that were offered. The apartment was dated and updated all at the same time. They put nice backsplash and laminate flooring to update the kitchen. The window treatments were nice. That was the good. The bad and the ugly came from the constant water leaks, mold issues, and roaches. Most neighbors were quiet and kept to themselves. Others were loud, inconsiderate, and some had children that were the same. Overall the neighbors were nice. The property is pet friendly which means poor pet parents don't clean up after their pups. Not the fault of the community management. The best part of the community is the Palisades located behind the complex. It's a congested area because if narrow roads and too many people. It is convenient to I-75 & I-285. Most of the maintenance staff is very nice and efficient. Some aren't. All of the maintenance staff when compared to the office staff are top notch. The good thing worth mentioning about the office staff was one of the newer persons to the team. She was very nice.. almost nice enough to stick around and live another year or two. Also when moving there were hiccups that caused me to stay longer. It may have been per law they didn't hassle us but I'd like to think this was done because they weren't all that horrible. I know a long shot. What kinda put things into perspective about my thought of potential good deed was when I received a bill of 2cents. Apparently we had a balance. The one thing they were diligent about was sending a statement about the balance owed. Which in turn required us to spend a small fortune on an envelope and stamp to send a check for 2cents... Mind is made about this property but not about the Gables brand.. well not entirely. I'll consider Gables Mill as their one off.