Jenna K.

Review of Sears Imported Autos, Inc.

Lemon. Buy new here, if you chance buying used, ev...

Lemon. Buy new here, if you chance buying used, even with low miles...get the extended warranty. Just a few months off the lot we were 5k in estimates of repairs. And guess what? It needed all of them. The window motor after 47k miles went out $800, catalytic converter, some oil seal, and go figure everything needing repair required the motor to be lifted out $1200...and a lot of other repairs not mentioned. We would've bought a newer vehicle if we knew we'd be putting this much into it. I was very un satisfied with how little the dealership cared about this. By looking at the reviews most were happy that bought new. Well, that's because they weren't stuck with a mile long repair bill the second they drove off the lot. It took days to get phone calls returned. And they split the cost on maybe one thing...after the fact they had already marked up their repair and parts before splitting the repair bill 50/50. So in all actuality I still paid full price and they paid their mechanic like usual no hair off their back. No one should buy their veichle drive off the lot and miraculously 5mths after they inspected it before purchase have a $5k repair estimate. Disappointing. We are getting a new Mercedes but, not from here ever again. Our salesman disappeared shortly after our purchase, I wonder why? My vehicle, we were told, was from the south and barely driven by the older lady...we later found it was a loan vehicle from NY.