The used car "manager" tried to say that nobody in...

The used car "manager" tried to say that nobody in the industry uses KBB or Edmunds TMV for sales and they have their own special "Black Book". Tried to say that the price of the vehicle reflected and oil change, "servicing" and detailing. WRONG! That part of doing business as an auto dealership! Hid the fact that the vehicle was previously owned by an extremely heavy smoker, the smell of the bottom of an ash tray came out about 4 days after purchase. Whoever detailed the vehicle did a terrible job, dust everywhere and lady bugs between the dash and windshield. Gas tank was at 1/4 and they didn't even offer to fill it up. A week later their finance department called saying they haven't received the check for the truck from my finance company and then tried to blame me for not sending in the proper paperwork. It was all filled out and given to the finance person to fax to my finance company the day the deal was done. Baxter Ford lost the forms between me signing and them faxing.

Fast forward another week, I brought the truck back to have it re-detailed, an hour drive up and back to Omaha. 2 hours wait and I get my truck back, the smoke smell is gone (for now) but EVERY other thing I pointed out that was still dirty and missed during the first detail is missed AGAIN. At this point I give up and will just take it to the car wash across from where I work and pay to have them do it right.

I then go back home and go to the DMV and attempt to license the truck. Lo' and behold, Baxter Ford has done absolutely nothing with the title and it's still listed as them being the owner.

Avoid this dealership. Not saying Baxter is a bad name, I had a wonderful experience at their Dodge dealership in Lincoln when I bought my car there 3 years ago. Baxter Ford, however, is only just one above my worst experience at a car dealership. Avoid them.