For the longest time I have avoided Dealerships of...

For the longest time I have avoided Dealerships of cars for many reasons, most for the lies and lures that get you in the door to very poor customer service who thought they controlled your finances by telling you what u can and can't afford!.

Finally a dealership that sores at every level, from their internet sales manager RC, to their finance manager Brandon, to the service person Jim to their scratch repair service remy and their general managers.

My wife and I checked out their dealership because if was 1 of 3 that had the hybrid vehicle we were looking for. Despite that first car being sold before we arrived, RC 2days later called and informed us that 6 of the hybrids were coming in and that 2 of them had the interior choice I preferred. Since then they not only gave me the value of my trade in vehicle, they gave us a better deal on both the price of the certified preowned vehicle and the best apr for finacing the remaining amount.

Further more they kept their word and not only order a part that is needed for the passenger seat, they paid for a round trip so I could get some lunch. And Once I return for them to fix the issue I will be given a loaner vehicle since the job requires at least half the day to fix.

If you want First class service and a dealership that not only honors their word, yet, provides excellent service look no further they are worth it.

My wife and I are already planning to purchase our next vehicle from them in 2020 and I will only be using them for all my service needs!

Excellent job and service to the team at North County Ford!!!!