I am a first-time mom-to-be and my recent experien...

I am a first-time mom-to-be and my recent experience with this office was not good, to say the least. I was initially going to go into detail about every disappointing thing I experienced during my time with this office. But instead, I d like to point out a few of the frustrating moments I experienced from the staff s chronic lack of compassion and support. During every appointment I felt the physician s questions were so monotonous and repetitive to them, never genuinely asking how I was feeling or what I was experiencing. The ultrasound tech we had for our anatomy/gender appointment was cold and very passive aggressive. She unfortunately sucked any fun or excitement out of what should have been a very exciting time for my husband and I. At this same appointment the ultrasound showed I had placenta previa. A complication that we were told the doctor would discuss with us later. This never happened. The doctor we seen sat with us in the exam room for about 2-3 minutes and simply asked okay, what questions do you have? . This was one of those moments that everyone has when your caught off guard and your mind goes blank. It turned out to be just another unproductive, unsupportive appointment I wasn t surprised by their carelessness but my husband was finally able to see what I had been complaining about for months. Lastly, I ll add that when I called their nursing triage line, after having an 8-day migraine that would not budge, the nurse on the other line asked the person next to her, while still on the phone with me, what are we telling them to take now? . Not only did I feel categorized in an insensitive way but not confident in the advice I was being given. I ended up not following the unsure advice and calling my primary care doctor for recommendations. There were many other encounters like the above that caused me unnecessary stress and anxiety. Needless to say, I have since transferred OB/GYN s and regret not making the move sooner.