Jacob

Review of The Healthy Weigh Now at Gener...

My Wife came in for a regularly scheduled physical...

My Wife came in for a regularly scheduled physical, when asked if she had anything that was physically bothering her (as every doctor asks when giving a physical) she responded yes. She was about 4-5 months postpartum and was experiencing hip and pelvic pain. After the exam they scheduled xrays and ultra sound. No follow up calls were made by them and was repeatedly asked to pay her bill which wasn't billed as a regular exam. My wife finally called Jennifer (who was supposed to get back in touch with us) to ask her about some follow up appointments, which is when we were told "new patients" can't get physicals there. To make a long story short, they scheduled my wife for a physical, because she had other discomforts and pain/ was a new patient, wasn't able to get it billed as a physical. This was all told in hindsight and not before. Jennifer was rude and seemed to be at a loss for words when asked any question out of her comfort zone. I wouldn't recommend this practice to anyone especially anyone like us who is new to the area.