Ownership should give the staff a raise because th...

Ownership should give the staff a raise because they are the ones that make this hotel.

The Good: Large pool that is kid friendly, comfortable beds and good views, very helpful staff that over come the difficulties.

The Bad: Wi-Fi is terrible and cell service was non existent. Be ready to use the downstairs computers to stay connected. The pool also has almost unbearable amount of chlorine. It stings your eyes when entering the pool area and it's no better in the pool.

The Ugly : Ask for at least 5 keys and keep them somewhere safe. We were told that they are very sensitive and become deactivated easily. We were locked out of our room at least 5 times. Our HH mobile pass did not work at times either. Also this hotel is not able to keep up with high volume. The elevators are small and there were maybe 4 luggage carts for the entire building. When you pay 200 a night one would expect to be able to get into the room and be able to load up there luggage.