erin hegarty Review of P&a group
Horrible. If I could give zero stars I would. I wi...
Horrible. If I could give zero stars I would. I will probably not even elect to have a flex spending acct if my employer will still be using this group during open enrollment. The app has many glitches and will not allow me to upload a receipt for Lenscrafters in which I had a vision exam and purchased a pair of glasses. I have NO idea why they need added documentation...Lenscrafters only sells 2 things...glasses and contacts. Both of which are medical. The hoops I have already had to jump through to attempt to send in and they are STILL saying it was denied and I owe that money back (to WHO???? It's MY MONEY that I put in there every check). I will be calling AGAIN on Monday. I will not be paying you any money out of pocket for an expenditure that I have made on more than 1 occasion over the years using my flex spending and it was NO PROBLEM in the past.
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