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Dr.Shikha Ahirwal

3 years ago

When u enter a hotel, it's the hospitality and the...

When u enter a hotel, it's the hospitality and the facial expressions of the staff that gives the first impression much before the architecture,the food and other things. Well when I drove to this place I was following all instructions as per the gate keeper and another staff at the gate. But since I was visiting this place for the first time I couldn't park my vehicle rightly and so the valet shouted at me from quite a distance which I did not expect and I did not like. So I justified myself telling him that another staff had instructed me to hand over the car keys to the valet service and they will take care of it. Instead here he just waved his hand pointing towards a few parked cars and so I went towards those cars and parked for a meanwhile waiting for someone to collect the key or someone to further instruct me. may be it was my fault I failed to understand the given instructions but I certainly did not deserve that shout. Rest Everything is good like every other hotel.

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