Lanette Canen

Review of Equipped Solutions LLC

I am a small business owner in Glendale. I initial...

I am a small business owner in Glendale. I initially called Equipped Solutions to move my business from one office to another. My entire business depended on my phones which operates off of the internet. I wanted to make sure that when I moved that I would have no issues with the set up of my work network, internet provider, and would be up in running with little downtime. I spoke to Michael who was very knowledgeable and professional. He visited both my offices and looked at what I needed done and quoted a very fair price. The transition went smoothly.

I have dropped off my personal computer for him to clean up and it worked much faster and it was more secure when I got it back.

Since then, I have called Michael whenever I have any technical issues with my business or personally. He has gotten to know my business and my network setup (my software program is on a remote server hosted by another company). I called him today about a server issue (other companies server) and he knew exactly what I was talking about and told me how to get it fixed.

He has answered many questions over the phone, given me connection cord and has never charged me for these extra services. Michael takes the calls or returns them quickly, is always on time, and does what he promises. I will always call Michael and his team for any of my future needs and will recommend him to everyone.

I am a busy business owner and don't always take the time to write reviews but when someone is well deserving and does not expect anything in return this is the least I could do. Thank you Michael, you have helped me out tremendously and are a pleasure to talk too. It is a relief to have someone I can depend on!