Ian, Service Advisor is good and actually lives by...

Ian, Service Advisor is good and actually lives by the word ~ 'service'. Being that this is the 5th Honda I've bought I will NEVER BUY FROM APPLE TREE again. We had the car in four times (3 with Appletree, 1 in Greenville) and the new Civic still didn't have A/C going into the 3rd year! Of course, a few miles over 36K, Appletree would not work with us at all with this pre-existing condition that each technician missed with a 'duh, nothin' thar at all!!!! So much for Honda's law. They also didn't stand by the botched alignment and expected us to cover the cost. Luckily, the car is now in Seattle, and under the integrity of their Manager, who easily found the problem and fixed it! I am glad that Adam Yamoto stepped up, patiently and honorably, without financial benefit, to ensure my 24-year old Masters Graduate FINALLY drives a working and safe vehicle. Apple Tree dishonestly ripped us off. The contrast between the two dealers speaks for itself! Actually, I'm now considering selling the other Honda so I don't have to EVER service it with AppleTree!!!