Alec Frank

Review of The Seelbach Hilton Hotel

First, I was double booked on different booking si...

First, I was double booked on different booking sites due to my own fault. Lyndsie at the front desk went out of her way to work with every one of the booking sites to get my reservations correct and fully refunded. She worked on this well into the late Sunday hours. The hotel itself is great, but the customer support and their drive to make my stay just that much better speaks volumes to their values. I will stay here again and can't say enough that Lyndsie at the front desk moved my initial 4 stars to 5.