Katherine Prieur

Review of Al Serra Chevrolet

Tim McDonald and Al Serra continue to operate in e...

Tim McDonald and Al Serra continue to operate in excellence. This is my 4th lease with Tim and each time the deal is done in a day. When I come to take possession of the vehicle the process is quick and efficient. This time we completed the process within 30minutes! I also had a tire replacement recently with Mark at the Buick service center. We were unable to patch my tire and he was able to secure a comparable loaner to my Traverse and fix my tire. Thanks Mark!
I could not be happier with the payment within my budget and with more options on my new Chevy 2020 equinox.
I would encourage gm financial to look at their tier rating system and consider some sort of rebate, incentive for those loyal lease members like myself who are going on more than 36 months of consecutive in time payments.

Thanks again Tim and Al Serra always top notch!