Becky D

Review of Kendall Honda

I had a really great experience working with Justi...

I had a really great experience working with Justin Lang; he was the sales person who helped me purchase a used Acura. He was really informative about the features on the vehicle and there was no high pressure in the sales process. I did end up having an issue with the Auto Idle Stop related to the battery, but the problem was hard to replicate when I took the car in for service. (I had been gone for a couple months after buying the car so it just sat- no use- which may have had something to do with the battery.) Justin hung in there with me for several months after the purchase, and responded each time I emailed to ask questions. After 3-4 months, I stopped by the lot still having an issue with the Auto Idle Stop. Justin took the car for a test drive and was able to clearly describe the issue to the service dept so they were able to determine that the car needed a new battery, and it s been great ever since. Even though the sale had long since passed, Justin was still my go-to guy, he was always willing to take the time to answer my questions and trouble shoot. He is the best!