Lauren Rodriguez

Review of Sheraton Tampa Riverwalk

Reserved a room to have view of the Hillsborough R...

Reserved a room to have view of the Hillsborough River and the Tampa Bay Lightning Stanley Cup Boat Parade. There was no room service available BUT the pool bar was open for drinks and food. For the parade, the bar was open to the public and had a line about 30+ people deep. Even after calling the front desk for assistance, the hotel did not provide a way for registered guests to order food ahead of the public. So I had to order all our food from a local restaurant. Not good customer service.