This review is an expression of frustration and di...

This review is an expression of frustration and disbelief. I've always sent and recieved boxes through William's and Gosling and there has been no hiccup. However, today they gave me the run around and long waiting phone lines.
They directed my call to two other employees who was just as ignorant as the first one. I clearly heard over the phone, one employee asking another to deal with a customer (me). She, named Maria; said yes, but kept me on the phone for 5 mins or so until my credit ran out.

I called back again, the lines where busy! Such a sad customer service provided by employees of William's and Gosling.