Barry Stiefel Review of Schell Brothers & Echelon Cust...
We purchased and moved into a Schell Brothers home...
We purchased and moved into a Schell Brothers home in the Peninsula a little over 3 years. At that time I raved to people about our experience with the company from the initial sales process, to the building and finally the move in. It could not have been a better experience.
OK thats great but the true test of a good product or company is do you still feel good about your purchase "down the road"?
Well as I said its been 3 years since we moved in and the answer to that question is a resounding YES! This is an amazing company. As you continue to live in that "new home' it becomes a complicated thing with numerous areas that can go wrong, fail or have issues along the way. Nothing that big is without some problems and the mark of a builder that you would unqualifiedly recommend is whatever issue or problem arose it was addressed and taken care.
To that end Schell met and exceeded our expectations. You may ask how the company could actually "exceed" our expectations, and my simple answer is that when you have an unusual building issue that arises over 3 years after you have lived in the home and the company not only addresses it without question, but also pays for adding a safeguard feature that we could have added at our cost when we moved in.....now thats a company, if someone asks us about purchasing a home from, we answer... "Don't Hesitate".
Karen and Barry Stiefel

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