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Danielle Beckius

4 years ago

So far my experience with Furniture Land South has...

So far my experience with Furniture Land South has been very disappointing and frustrating. On 7/31/17 I ordered two dressers, two night stands, two end tables, and a coffee table. As of today (11/30/17) I have the end tables and coffee tables, a temporary dresser, and two night stands (one came in with an issue, but I am keeping it). The first delivery of bedroom furniture came with two damaged dressers (the FLS delivery team wouldn't even bring it in because of the damage) and a nightstand with a poor finish. The second delivery came with the living room furniture and the coffee table's bottom kept falling out so my husband had to secure it. The third shipment came with the wrong color dressers and one of the dressers was damaged AGAIN. The last delivery attempt was on 10/23 and FLS is telling me that it won't be here until mid December. That would be 4.5 months from the original order date. I have always been told that Archibold Furniture takes 3-4 weeks (I have this in an email) and now I am being told 5-7 weeks. So either my re-order was not placed right away or this factory is just slow. I do want to point out that I have been offered compensation for the issues, but at this point I am worried I will never get quality furniture from FLS.

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