Bee's nest removal. Very friendly and professional...

Bee's nest removal. Very friendly and professional on the phone, gave me a time for arrival the next afternoon then rang in the morning to say technician was sick and couldn't come, rearranged for next day. Waited in all morning for 8am-12pm slot, called at 1126 to say technician wasn't in the area so not coming. Rearranged for next day 11-1 "guaranteed". I cancelled appointment as lost trust and wanted bees gone! Do not recommend at all.