Sharlanae Levanger Review of SLCC
If I could give zero stars I would. The experience...
If I could give zero stars I would. The experience with them has been nothing but horrible. They're always passing the buck as to who you have to deal with and who's fault it is. We had to complete our fafsa four different times because their office staff, assigned to handle nothing but fafsa, told us three different times and ways to complete it. In the end it was out of the semester that was applicable. The fafsa office kept passing us between five different people who never answer their phone or return any calls. The fafsa office doesn't communicate with the billing office down the hall. While waiting on fafsa we would receive past due bills and even threats of collections. When we would call they would just respond to just ignore them. The billing office is horrible as well. The first month of the semester we will receive a bill with one total and then each month into the semester we would receive bills with completely different totals for the SAME credit hours. The bills would jump at an approx. rate of $200/ month. When you call them about it they always say the highest bill is accurate at its federal regulation and they refuse the adjust the total back to THEIR initial bill. In the end I could have went to any other college for the same cost and been provided a lot better quality for what was paid for.
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