Chris LaBounty

Review of AppleValley Medical Center

Wait times for appointments are routinely in exces...

Wait times for appointments are routinely in excess of 45 minutes. The bathrooms are not clean. I have found staff on the nurse line to be rude and condescending. The online patient portal has been broken for over a month and staff can t provide an update on when it is expected to be working.

On a positive note, the physicians I have seen are very caring and take the time needed to discuss concerns and answer questions. Ultimately that is what matters, but the other issues detract from the patient experience. They just need to tighten up their front end management.