Reserved patio online for birthday dinner. Was inf...

Reserved patio online for birthday dinner. Was informed only when arriving that patio cannot be reserved. Reluctantly sat inside with no A/C. Hostess did not seat us either. Had to find table where one guest was already waiting. My $41steak was overdone and oversalted. My dad's meal was the wrong seafood dish. The other dish was mediocre. Again reluctantly just started to eat as didn't want to make a scene or send food back.
Had been wanting to dine here for a while and was excited but was sadly disappointed instead.
The only positive was the server. She was lovely.
I see there are good reviews here...perhaps we came on the day with inexperienced staff....not really feeling like gambling again though..