Cindy Alba

Review of Timmons Volkswagen/Subaru of L...

My experience at Timmons Volkswagen was absolutely...

My experience at Timmons Volkswagen was absolutely amazing. From the moment we arrived, they were welcoming and friendly, (unlike other dealerships like, McKenna in Cerritos)I felt comfortable and at home. Bernardo, was the sales representative that assisted us, was very helpful and informative, very honest and genuine. I found what I was looking for and made an offer, Bernardo, not once tried to push the sale and within a week I made my purchase on a Passat that fit my budget and my expectations. The purchase process was smooth, Joe, assisted us with the paper work and was also very pleasant to work with. I also would like to mention, Kelly, from service whom was super friendly and caring, provided exceptional customer service. I will definitely refer family and friends. I cannot reiterate how happy I am with my new vehicle and with my experience at this exceptional dealership that treats you like family.