We stayed here for five days over the Memorial day...

We stayed here for five days over the Memorial day weekend and this resort was well below my expectations. Without boring you with a lot of words, I will list the good, bad and my final comments.

Good:
1) Room had a kitchenette and featured a set of four dishes and eating utensil
2) Bellman was knowledgeable and courteous
3) Housekeeping is good, you just have to ensure you get service if they pass by your room because you posted the "do not disturb" surfboard on your room door.
4) Room keys are an electronic wristband which is waterproof and are great as you never lose/misplace them.
5) Screened balcony was nice.
6) Trolley pick up and drop off is right in front of the resort.

Bad:
1) Resort pictures show a bathtub, but they are in the process of remodeling and installing only showers. A disappointment for my wife that likes a tub.
2) Bathroom - only one 24 inch towel bar to hang towels. No hooks for clothes, bathmat or anything else. If you stay here, I suggest you bring a six pack of Command Hooks that you can install upon your arrival and remove before you leave.
3) Bathroom - the new showers are unique with the water control knob on the opposite (back) wall from the shower head which means you need to almost step out of the water stream to adjust the water temp.
4) Bathroom - The new showers do not come with doors or curtains so the water splashes all over the floor in front of toilet. A wet floor after every shower.
5) Rooms carpet - There is no carpet in the rooms, so when someone moves a chair or bumps the coffee table, it scrapes on the floor. You can hear this noise from rooms above and below you as well as next door. If you are a light sleeper, you will hear this all throughout the night.
6) Room access - Most rooms are accessed via a concrete hallway. While easy to keep clean, it quickly became an echo chamber for loud cars and motorcycles on the roadway. Children really enjoyed the echo chamber effect with yelling and hollering well into the night.
7) The heaviest sliding glass door (leading to the balcony) that I have ever encountered. No handle on the outside of the door and as a result you may break a fingernail or two trying to open it to get back into your room.
8) Spa - Tried to schedule a spa treatment and found that they couldn't fit my wife in, though she agreed to two dates and times. They seemed very unorganized. Resorted to going to the day spa across the street and glad we did. Well worth it (and cheaper).

Overall - the resort is just OK at best and not worth the price I paid of almost $250 a night (plus $15 a night resort fee). I found that if you aren't a "club" member, you aren't afforded the same courtesies. Thoroughly underwhelmed me and did NOT meet my expectations. If you have an option, I highly suggest you stay somewhere else. Would I stay here again?...Absolutely not !