I have waited 3 weeks for someone to come and repa...

I have waited 3 weeks for someone to come and repair my internet. I have contacted them 3 times and the wait time has been over 2 hours along. One time after waiting 2 hours i was disconnected.

I had an appointment today between 11am -2pm for a tech to come out and it is currently 5 minutes to 2pm. No show, no call. I am currently waiting on the phone for a rep and have been waiting about 40 minutes already.

Customer service is really bad....... i am looking into internet with another provider now.