Where do I begin with this place? Possibly the wor...

Where do I begin with this place? Possibly the worst experience I ve had at a dealership. I came in yesterday and had an appraisal done on my car. I had originally did an online appraisal through their valet services. I came in and they offered me way below market value and what was already appraised online . When my car is still in average good condition, relatively low milage and has a clean car fax. They first told me that could only give me a certain amount for my car and I counter offered for 1,000 more than what was offered to me originally . They agreed but then said they couldn t adjust the price any higher after that because it was whole sale price? First it was trade in value that was adjusted and then all of a sudden it s whole sale value and couldn t be altered? But, then I was told. I could go to another place and get a quote and they would match the price. Luckily, I have a family member that works in FINANCE at another dealership and I had my car with the VIN number appraised through that dealer and got a higher value estimate by thousands. Although I could ve easily went to that other dealership, I wanted to give Honda a chance. When I mentioned this I was still told again that the price that was offered through them was still whole sale . So now we can t price match? Makes completely no sense. I spoke with someone who first said they were the director of finance and then continued to say thereafter that he was the finance manager so I m not exactly what his real title is. They basically gave me the numbers that they were calculating and wouldn t tell me at what rate they were calculating my payments at. I asked for them to advise me what percent of interest they were calculating my payments at. And then I was told they could not disclose that information. How is that undisclosable information if I m the one buying ? Shouldn t I be able to know how and why these calculations are being made? All I can say is This place does not care about you. I was basically told it is what it is and basically was shown to the door. They ended up telling me what percent they were calculating but, when I asked what else I could do to get the best deal. I was basically told that there was nothing and shown the door and was given my key back. That s inexcusable costumer service. Even if I wasn t agreeing on the payments they should be helping me find something that we can make a deal on. But, not them. I m the buyer and shouldn t feel as if my business isn t of importance. I expressed my frustration with their services and was very upset. I shouldn t have to feel like my business is not wanted or feel like I m not wanting to be helped. I m not going out of my way to make a deal with someone who disregards you as a costumer. I m the buyer and expect some type of options to be presented to me. If an agreement cannot be compromised. You should be valued as a costumer and get the best deal that fits your needs. This is not how the car buying experience should be. This whole experience has tainted my views on Honda and most importantly this dealership. This is NOT how you do business. There were a lot of inconsistencies and just bad costumer service. I don t have any other words to describe this experience other than I left upset and with a headache. Just awful.