My parents were in a car accident outside the Cash...

My parents were in a car accident outside the Cash Express in Downton Jackson Tn. My special needs brother has stage four kidney failure. He needed to pee and the proprietor refused to allow him access to the restroom. I understand they do not offer a public restroom; however it is unbelievable they refused to help a special needs person who has kidney failure and had been in a car accident. :(