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Went in and asked if someone could put on a brand ...

Went in and asked if someone could put on a brand new, still in the box, Zagg Invisible Shield for my iWatch. Figured they had more experience. Guy said, not a problem... he broke the shield putting it on! I offered that we square up with another shield that they would give me (Speck brand, cheaper) and I would also purchase a new watch band. They took absolutely NO responsibility for the breakage; not even an apology. Said Zagg, which has a lifetime warranty, was an inferior product; they sell them! They offered NOTHING for messing up; not exactly friendly customer service for their advertised We are an Apple Premium Service Provider, and are authorized for Mac Repair, and almost everything Apple has ever made*. Never stepping in those doors again and my house is nothing but Mac.

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