I ve had the best experience with Devon managers a...

I ve had the best experience with Devon managers at "The Haida" building on 1165 Yates Street, Victoria, BC! I wish to thank them for their swift action to correct a recent plumbing leak from our suite in to the neighbouring suite below. There has been a 6+ year history of excellent resident managers on-site for me, and they have been professionals that one can count on to deal with big issues like this promptly and thoroughly. The current manager, Ms. Taylor, was very communicative during the complicated 9-day repair process, and was receptive to hearing out our complaint about the sudden financial toll of finding alternate showering locations for this long. After providing a written statement to document our issue, Devon politely approved a monetary claim for compensation via a rental deduction in the upcoming month s rent. Previous to that we had a fridge die on us which caused food spoilage as well, Devon quickly replaced that and compensated our replacement food costs! Quite appreciate this kind of professionalism. Only outstanding issue now is trying to successfully evict some noisy fight club partiers that live above us that always pay their rent late...thankfully they are the only bad eggs in the building and tenancy laws are too lenient. Devon has been patiently working with us and other neighbouring suites to build a case to remove them. Four stars out of five for their above par service and when they effectively deal with the tenants above I will return to bump this to a five star rating. ;-)