Hotel with really nicely designed rooms (renovated...

Hotel with really nicely designed rooms (renovated). Bed excellent, huge TV.
But unfortunately some points to complain about. Room much too warm and no air conditioning. If you leave the window open / on top of it, you are awake at 6 a.m. because the tram keeps ringing or things are being driven into the goods receiving department.
The WiFi does not work. You are not even told that when you check in ... after a long trial and error at the reception, the wifi has not worked since the day before. Google hasn't revealed ... for over a week.
For a hotel that presents itself online in such a way that you can even check in with your mobile phone and open the room door, a more than embarrassing number!
The pad announced on the homepage in every room was of course not available ... how should it work without WiFi.