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Mariah Hernandez

4 years ago

Camelback Hyundai = BEST. DEALERSHIP. EVER.

Camelback Hyundai = BEST. DEALERSHIP. EVER.

Overall I had a wonderful experience at the Camelback Hyundai dealership. I first walked in and was pleasantly greeted by, who is now my sales person, Tanya. She was extremely pleasant and and worked with me on finding the best car that was suitable for my budget. She communicated with me during the entire process and wasn't just "telling me what I wanted to hear." Tanya generally cared about me as a person and gave me several different car options to make sure I was completely satisfied.

The process itself wasn't bad at all. Yes it was time consuming; but, no more than the average "buying a new car" process would take. During my stay, the staff members welcomed me into their home by offering me food, beverages, a any assistance when needed. The manager, personally checked on me to make sure that I was successfully being helped, and that I had no issues with my sales associate. I advised him that Tanya was amazing; but, but I would let him know if she ever slipped up....she never did. Tanya took me to this amazing tea place called "Snoh" and purchased me a tea. Absolutely AMAZING service. Thank you Tanya, you have no Idea how much that made my day. SWEETEST MOST GENUINE PERSON EVER!!!!

Gwen, in finance, was able to give me a great rate. Since I'm young, and this was my first "new car" purchase, the payments/interest rate is what worried me the most. I am very appreciative for all that he did.

Susan, the Customer Relations Manager, was great too. She followed up with me twice just to make sure that everything was going great with my newly purchased vehicle. I cherish the fact that she didn't excessively call me. When we spoke it was short and brief, and her tone was very professional and inviting. Great customer service skills!!

As stated previously, my experience at Camelback Hyundai was remarkable. I personally have been in automotive business for about 5 years, and have been in customer service for just as long. I know honest, professional, hardworking people when i see it.

THANK YOU CAMELBACK HYUNDAI FOR MAKING MY EXPERIENCE QUICK, EASY, AND MEMORABLE.

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