Exploring With Angelo

Review of Bauer Hockey, Inc

The worst company I have ever dealt with. Absolut...

The worst company I have ever dealt with. Absolutely no integrity at Bauer at all. We have been selling Bauer Products for about two years now and were approved through their distribution channels to sell up until two weeks ago when someone decided to call our suppliers to tell them not to sell us any Bauer products anymore. Why? Who knows.
No call from Bauer, no warning, no explanation if we did something in error which we would surely work with Bauer to solve, absolutely nothing!!
Since then we received one phone call from a sales manager named Benoit who was supposed to come and see us on Tuesday at our store.
They decided not to show up because according to them their schedule did not allow it according to their last minute text message after waiting for them for about five hours.
From then I was told I would receive a call back to discuss further. I have called their head office many times, emailed many times, tried to call and text the sales manager and still no response.
Now we have very sad disappointed customers who are waiting for their ordered products from Bauer that we cannot get and our business is suffering from this as we put tons of our faith in this company.
I am just surprised that a company of this size would at least show some integrity and communicate with their "valued" case which obviously is not the case and they have shown me they really don't care about us or their customers it's all about their bottom line who sells the most or who has the most money. It's not about passion anymore. Not for the game and not for the products themselves.
A warning to any future vendors of Bauer products be very weary because at any point they will destroy your business if they so choose to do so.
I would still like to receive a call and at least have some sort of communication from Bauer, but they seem to just screen my calls and place my livelihood along with my partners and employees on the back burner. Very Very unfair.