Had to edit this from the other day as the deal fe...

Had to edit this from the other day as the deal fell through. Rene is a great salesman and did a wonderful job working with me on trying to get a fair deal based on the internet price. Definitely try to get him if you come in looking for a vehicle. He's upfront and knows his stuff.

Unfortunately, I cannot say the same for the dealership's management. Their pricing strategy on used cars is arguably deceptive. They advertise a seemingly great deal, but when you show up to negotiate, they add a mandatory "protection plan,"
for thousands of dollars, essentially a mediocre extended warranty/service plan (not even needed since the vehicle I was looking at still had several years OEM coverage left) that has been over-priced to boost the margin on the sale. This "plan" was listed NOWHERE on the listing, and I had no idea until the final price was shown. You'd think such a great plan would be advertised on the vehicles page, but there was no mention of it. Big red flag.

After four long hours, I finally thought we reached an agreement when I was promised a fair out-the-door price, but the bill of sale came out to thousands more than the intended price! Out the door means out the door, INCLUDING down payment. The higher ups don't seem to agree with this definition, however.

To reiterate, the sales staff on the floor are awesome people, great to work with. (Thanks again, Rene and Lisa. You two were honest and patient with us despite our growing frustration.) However, the financial/sales managers hiding behind the glass screen have some questionable methods of pricing and advertising used vehicles, and because of them, I will not be visiting a Zeigler dealership again. Both my time and the salesman's time were wasted by a price hike that should have been disclosed far sooner.

Before you sign, make sure you're getting an honest price!