I was in the ER on Christmas Eve. I waited over 2...

I was in the ER on Christmas Eve. I waited over 2 hours to be seen. I realize probably a skeleton crew. When I got to my room, the receptionist, a male, holds up a gown and tells me to undress and put the gown on. He holds it up over his face, as if I am to undress with him in the room. WHAT? I'm sick so I start to do this then realize NO! I ask him why he is in the room and he says "oh I can leave". I never saw him again. I want to talk to SSM regarding this. I called them and they tell me I can only talk to the lead about this. Doesn't SSM have a patient complaint person? I won't go back to SSM knowing they have no one for me to talk to about this.