I've just had the worst "luxury" pedicure ever. My...

I've just had the worst "luxury" pedicure ever. My nails were cut so short it hurts! My toes are pink from filing and it hurts! Cuticles are rough and uneven. Sides of my nails are sharp like a blade. I complained to Assistant Spa Director and all she said was "sorry, it doesn't happen too often but at least there are no obvious cuts"