Our experience with this company was fine and we e...

Our experience with this company was fine and we enjoyed our time on the river however some aspects were disappointing. We were on our way pretty quickly with a little advice from the staff. Equipment was good and had no issues with anything. At the end of the trip we disembarked but were not acknowledged by the staff asked to be sure that we were in the right spot. They took care of the equipment and we were told to wait for all the people who would return on the shuttle. Was told ahead of time that due to covid restrictions only the driver could shuttle back to return to pick up family who had to wait about 45 mins for me to return. I was asked if i had a mask for the shuttle but when I rode back with 3 other passengers, there was not space enough to physically distance and the other passengers didn't bother to wear masks and were not made to by the staff. Shuttle van was filthy so I did not feel confident that precautions were being taken seriously. Additionally some signage for the business would be a great start so you can find your way more easily. Based on reviews I would probably go with the competition next time.