Margaret Milne

Review of Allianz Global Assistance UK

Never use this company. Daughter had to cancel hol...

Never use this company. Daughter had to cancel holiday due to ill health. Company not interested in paying out. Saying I didn't put the right return date which is rubbish. Going to take this to the financial ombudsman as they are rather on the slow side at responding to any correspondence. There should be a minus rating on this as one star is far too high. I'm a 78 year old pensioner who saved for a nice holiday. Couldn't go because of my daughter being unwell and they treat me like this. It took over three weeks to send their ridiculous email. Disgusting customer service. Stay well clear. Don't know how they're still in business.